HOW IT WORKS

Share your ideas with our team. Our team will get back soon.
Discuss intricacies of design before moving ahead. Finalise wood type, finish colour, cushioning type, dimensions, and fabric.
Our team will share the status of your product at every step of customisation.
Before dispatch, images for the final product will be shared with you for your approval.

What all products can be customised from Tezerac’s collection?

  • All most every furniture item listed on Tezerac website can be customised according to your wish.
  • Can I show you a design from elsewhere, and get the same customised from Tezerac?

  • Yes of course! Share your design with our team and we will let you know the level of customisation that can be achieved by our team.
  • Not sure if the item you’re interested in can be customised? Contact us at support@tezerac.com or call us at 0981-038-3250.
  • Can you produce the exact piece from a shared design?

  • We cannot promise an exact piece as there can be a difference in terms of the technique used in the creation of a product. We will try our level best to match the product to the design shared with us.
  • What are the important aspects of customisation process that I should be aware of?

  • Colour of the final product may vary slightly.
  • With the use of natural material, a few differences and occasional minor blemishes are possible.
  • Every piece of furniture is handmade and thus, no two products are exactly the same. This is the beauty of 'handmade' furniture!
  • As every piece of wood has a different texture or pattern, the finished product may vary in finish and colour.
  • We will try our level best to match the finish colour in the shared image or design.
  • Can I get some help in customising my products?

  • Share your design with us and our team will guide you through the whole process.
  • Will Tezerac’s team share images of the raw product?

  • Yes, we will try to share images at every step to ensure that both the parties are on the same page
  • Can I select the fabric or finish or get the size changed of a particular product?

  • Before starting the process, our expert will get in touch with you to understand your requirement in detail. You can share images for the fabric or finish you want and we will offer you the exact one or suggest an alternative. The size selected by you at the initial stage cannot be modified after the process has been started.
  • Will I be charged extra for customisation?

  • If minor changes like change in finish colour or fabric colour are requested for listed products, then no extra charges will be levied.
  • If the customer requests for alteration in the shape or size of the product or fabric type, the extra charges will be stated before going ahead with the production.
    • - Order once placed cannot be cancelled.
    • - Customer needs to confirm the final design through an email.
    • - Free door-step delivery of customised furniture.